Don’t be blind while you can actually see. Open your door and your mind to listen to your customers for feedback and suggestions. Let me share a few free but great tools for conducting online surveys.
Survey Monkey

Survey Monkey was my favorite online survey tool back in my university life. You can use it to dsign your survey, collect responses, and analyze results.
The free version allows up to 100 responses and 10 questions per survey. If you conduct online survey quite often, I suggest you upgrade to its Pro which includes a lot of useful features. Free version doesn’t give you much to customize the survey.
The free online surveys allows you to create a survey of up to 20 questions and receive up to 50 responses over a 10 day period, beginning when you start creating your survey. Another company, Zoomrang‘s free version allows up to 30 questions and 100 responses per survey.
Google Forms

You can create a form from the Docs list or from any spreadsheet. The new grid question type allows you to label a few columns and create as many rows as you like. Google has just polished up the results summary charts, with clearer formatting of statistics and better formatting of charts for each question type:
Google Docs is free and so is Google Forms. The power of conducting an online survey or research with Google Forms is that, for developers who would like to integrate forms with their own applications, Google provides an easy way to pre-populate a form with data.
4Q: simple, free, powerful online survey tool for websites
The 4Q Online Survey is a free online survey solution that allows you to find out why visitors are at your website, and whether or not they are completing their tasks (and if they aren’t, what’s getting in the way?).
The 4Q online survey provides answers to the following 4 essential questions:
- What are my visitors at my website to do?
- Are they completing what they set out to do?
- If not, why not?
- How satisfied are my visitors?
Kampyle: Feedback Tool for Websites
Kampyle is a powerful on-demand solution to collect, analyze and manage your website visitors’ feedback.