Case Study: How To Track Offline Campaigns

by Rocky Fu on June 11, 2008

It’s not unusual to see print ads hanging in MRT (Singapore’s subway) trains; but today, TANGS’ Great Singapore Sale promotion ad got my attention. Though mentioned before, I decide to illustrate how to track offline campaigns with this short case study.

Let’s take a look at the print ads first:

TANDG Print Ad

And the other side:

TANDG Print Ad back

Having searched for “tangs” in Google easily help find the site; and, the site has very good fashion looking. The first thing I found is the above ads on front page. Another plus! But, do you see the problem? The URL is not on the print ads.

Put company / brand URL on all print ads. Better yet, one URL per campaign. For the above ads, TANGS can have www.tangs.com/mrt on and along with web analytics, effectiveness of campaign in MRT trains could be tracked.

You may argue that not all people interested in the offerings may land on the site by typing www.tangs.com/mrt, however, you can compare relatively the effectiveness between campaigns in different media channels.

From marketing perspective, the color and theme of this print ad is nice and appealing; it could be better with a stronger “call to action”, though.

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{ 2 comments }

Lin Pei Hua June 12, 2008 at 6:46 pm

Hi Rocky, I’m the Senior Marketing & Communications for TANGS. We appreciate your insight into our latest Sale campaign hanging tags on our MRT concept train and how our url should be on it. We will definitely consider your advice for future campaigns. Best regards, PeiHua

Rocky Fu June 12, 2008 at 9:24 pm

Hi Pei Hua,

Thanks for your comment.

You just gave us a good lesson of quickly responding and engaging online community. =)

Best,
Rocky

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