Social media is emerging as an important marketing channel driven by increased consumer adoption of social media technologies and the exponential growth in digital word-of-mouth that is occurring over this medium.
Before deploying the right social media strategy for your business, it’s important to understand first how social media influences people’s purchase:
- Reading a consumer generated review about a personal online on blogs
- Reading an expert’s review about a product online (authority bloggers)
- Special deals on company Facebook Fan page
- Special deals on Twitter
- Friends’ interactions at companies’ Facebook Fan page (comment, “likes”, wall posting, contest participation)
- Friends’ status update about a product on Facebook
- Tweets about a product on Twitter
Feel free to share your thoughts in the comments.
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