October 2009

How Western Digital Let Down A Loyal Customers

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. -DONALD PORTER I WAS a loyal customer of Western Digital (WD) and I always bought WD hard disks even though it cost more and sometimes friends gave other recommendations. I bought my last WD hard disk in [...]

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Mobile is on Fire

Big Opportunities in Mobile Cisco forecasts mobile data traffic globally will double every year through 2013, increasing 66 times between 2008 and 2013. Mobile data traffic will grow at a CAGR of 131% between 2008 and 2013, reaching over 2 exabytes per month by 2013. In the 7 years from 2005 to 2012, mobile data [...]

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How Twitter Turbo-Charges Your Business on Branding, Sales, and CRM?

Twitter has exploded as an online social network with over 50 million users and valuation of one billion; it’s hot. A hot channel among Internet users; a hot tool for online marketers. In Singapore, I’ve seen lots of businesses during past months jumping onto Twitter, most of which are simply streaming content into Twitter. Is [...]

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